STM Publishing Group Limited

   STM Publishing Group Limited

The Service Industries Journal服务产业杂志


Preparing your paper


Your paper should be compiled in the following order: title page (including acknowledgments and funding information); abstract; keywords; main text (introduction, materials and methods, results, discussion); acknowledgments; declaration of interest statement; references; appendices (as appropriate); table(s) with caption(s) (on individual pages); figures; figure captions (as a list).

Word limits

Please include a word count for your paper. A typical manuscript for this journal should be no more than 9500 words or 40 pages; this limit includes tables, references, figure captions, footnotes, endnotes.

Style guidelines

Please refer to these style guidelines when preparing your paper, rather than any published articles or a sample copy.

Please use any spelling style consistently throughout your manuscript.

Please use single quotation marks, except where 'a quotation is "within" a quotation'. Please note that long quotations should be indented without quotation marks.

Article titles should be six to eight words in length and should capture the major contribution to the research. They should not include any acronyms, and should not mention the industry or country in which the research was conducted.

Write clearly and concisely, minimizing repetition. If you require a few acronyms, define them in the manuscript where they are first used. Do not use more than four acronyms total as they make your article difficult to follow, especially for individuals from other cultures or other functional areas.

Ensure that each hypothesis expresses a new theoretical relationship between constructs. For relationships that have been tested previously, call them replications. Hypothesis should not contain the industry or country in which research was conducted; they express theoretical relationships that should be testable elsewhere.

Do not claim that p<0.1 is significant. Although p-values greater than .05 may be reported, they may not be called 'significant' - they are not significant if they do not meet the standard p<0.05 criterion.

Authors should not insert JEL codes into their manuscripts.

Do not call any scale a 'Likert scale' unless it actually has an odd number of response categories that range from 'strongly agree' to 'strongly disagree'.

The SIJ does not publish footnotes. However if you require notes, you may use end notes. These should be placed in a list entitled 'Notes' at the end of the manuscript but before the 'References'. Please evaluate carefully whether end notes are a worthwhile use of your limited space; typically, if the contents are important, they should be inserted into the text and, if not, they should be deleted.

Your list of references should include all the works you cite; do not include works you do not cite.

Formatting and templates

Papers may be submitted in any standard format, including Word and LaTeX. Figures should be saved separately from the text. To assist you in preparing your paper, we provide formatting templates.

Word templates are available for this journal. Please save the template to your hard drive, ready for use.

If you are not able to use the templates via the links (or if you have any other template queries) please contact


Please use this reference style guide when preparing your paper. An EndNote output style is also available to assist you.

Checklist: what to include

Author details. Please include all authors’ full names, affiliations, postal addresses, telephone numbers and email addresses on the title page. Where available, please also include ORCID identifiers and social media handles (Facebook, Twitter or LinkedIn). One author will need to be identified as the corresponding author, with their email address normally displayed in the article PDF (depending on the journal) and the online article. Authors’ affiliations are the affiliations where the research was conducted. If any of the named co-authors moves affiliation during the peer-review process, the new affiliation can be given as a footnote. Please note that no changes to affiliation can be made after your paper is accepted. Read more on authorship.

A non-structured abstract of more than 150 and no more than 200 words. Read tips on writing your abstract. This will be translated into Chinese as an extra service for all articles.

Graphical abstract (Optional). This is an image to give readers a clear idea of the content of your article. It should be a maximum width of 525 pixels. If your image is narrower than 525 pixels, please place it on a white background 525 pixels wide to ensure the dimensions are maintained. Save the graphical abstract as a .jpg, .png, or .gif. Please do not embed it in the manuscript file but save it as a separate file, labelled GraphicalAbstract1.

You can opt to include a video abstract with your article. Find out how these can help your work reach a wider audience, and what to think about when filming.

3 to 5 keywords. Read making your article more discoverable, including information on choosing a title and search engine optimization.

Funding details. Please supply all details required by your funding and grant-awarding bodies as follows: For single agency grants: This work was supported by the [Funding Agency] under Grant [number xxxx]. For multiple agency grants: This work was supported by the [funding Agency 1]; under Grant [number xxxx]; [Funding Agency 2] under Grant [number xxxx]; and [Funding Agency 3] under Grant [number xxxx].

Disclosure statement. This is to acknowledge any financial interest or benefit that has arisen from the direct applications of your research. Further guidance on what is a conflict of interest and how to disclose it.

Geolocation information. Submitting a geolocation information section, as a separate paragraph before your acknowledgements, means we can index your paper’s study area accurately in JournalMap’s geographic literature database and make your article more discoverable to others.

Supplemental online material. Supplemental material can be a video, dataset, fileset, sound file or anything which supports (and is pertinent to) your paper. We publish supplemental material online via Figshare. Find out more about supplemental material and how to submit it with your article.

Figures. Figures should be high quality (1200 dpi for line art, 600 dpi for grayscale and 300 dpi for color, at the correct size). Figures should be saved as TIFF, PostScript or EPS files. More information on how to prepare artwork.

Tables. Tables should present new information rather than duplicating what is in the text. Readers should be able to interpret the table without reference to the text. Please supply editable files.

Equations. If you are submitting your manuscript as a Word document, please ensure that equations are editable. More information about mathematical symbols and equations.

Units. Please use SI units (non-italicized).

Using third-party material in your paper

You must obtain the necessary permission to reuse third-party material in your article. The use of short extracts of text and some other types of material is usually permitted, on a limited basis, for the purposes of criticism and review without securing formal permission. If you wish to include any material in your paper for which you do not hold copyright, and which is not covered by this informal agreement, you will need to obtain written permission from the copyright owner prior to submission. More information on requesting permission to reproduce work(s) under copyright.

Submitting your paper

This journal uses ScholarOne Manuscripts to manage the peer-review process. If you haven't submitted a paper to this journal before, you will need to create an account in the submission centre. Please read the guidelines above and then submit your paper in the relevant author centrewhere you will find user guides and a helpdesk.

If you are submitting in LaTeX, please convert the files to PDF beforehand (you may also need to upload or send your LaTeX source files with the PDF).

Please note that The Service Industries Journal uses Crossref to screen papers for unoriginal material. By submitting your paper to The Service Industries Journal you are agreeing to originality checks during the peer-review and production processes.

On acceptance, we recommend that you keep a copy of your Accepted Manuscript. Find out more about sharing your work.

  • Font: Times New Roman, 12 point, double-line spaced. Use margins of at least 2.5 cm (or 1 inch). Guidance on how to insert special characters, accents and diacritics is available here.
  • Title: Use bold for your article title, with an initial capital letter for any proper nouns.
  • Abstract: Indicate the abstract paragraph with a heading or by reducing the font size. Check whether the journal requires a structured abstract or graphical abstract by reading the Instructions for Authors. The Instructions for Authors may also give word limits for your abstract. Advice on writing abstracts is available here.
  • Keywords: Please provide keywords to help readers find your article. If the Instructions for Authors do not give a number of keywords to provide, please give five or six. Advice on selecting suitable keywords is available here.
  • Headings: Please indicate the level of the section headings in your article:
  • First-level headings (e.g. Introduction, Conclusion) should be in bold, with an initial capital letter for any proper nouns.

    Second-level headings should be in bold italics, with an initial capital letter for any proper nouns.

    Third-level headings should be in italics, with an initial capital letter for any proper nouns.

    Fourth-level headings should be in bold italics, at the beginning of a paragraph. The text follows immediately after a full stop (full point) or other punctuation mark.

    Fifth-level headings should be in italics, at the beginning of a paragraph. The text follows immediately after a full stop (full point) or other punctuation mark.

  • Tables and figures: Indicate in the text where the tables and figures should appear, for example by inserting [Table 1 near here]. The actual tables should be supplied either at the end of the text or in a separate file. The actual figures should be supplied as separate files. The journal Editor’s preference will be detailed in the Instructions for Authors or in the guidance on the submission system. Ensure you have permission to use any tables or figures you are reproducing from another source.
  • Advice on obtaining permission for third party material is available here.

    Advice on preparation of artwork is available here.

    Advice on tables is available here.

  • Running heads and received dates are not required when submitting a manuscript for review; they will be added during the production process.
  • Spelling and punctuation: Each journal will have a preference for spelling and punctuation, which is detailed in the Instructions for Authors. Please ensure whichever spelling and punctuation style you use is applied consistently.